ADMIN 2 ACCOUNTS RECEIVABLE CLERK

East Penn is a stable, essential employer, and has been voted one of the Best Places to Work in PA for 21 years!

At East Penn, our employees are our culture; our employees will always be the heart of the company.  We are a private, family-owned enterprise committed to cultivating an atmosphere that honors the contributions of everyone.  We want our employees to have long-term careers, and many do.  More than 38% of our workforce has over a decade of service.  Our open-door management policy, comprehensive benefits package, employee appreciation and recognition events, and career advancement opportunities are just some of the ways we show our employees how incredibly valued they are.

Our hiring process may use artificial intelligence (AI) tools to help in the initial review of applications by identifying candidates whose qualifications best match job requirements. These tools do not make hiring decisions. All final hiring decisions regarding interviews and employment are made by our employee recruiting and hiring teams.

East Penn is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

EOE/VEVRAA

East Penn is seeking an Accounts Receivable Clerk who will efficiently and accurately handle all assigned customer account activity on a daily basis which includes monitoring of payments, credits and corrections.

Dealing with customers’ questions regarding their statements, invoices, credits, etc.

Research and resolve customer problems, particularly miscellaneous invoices (MI’s)

Contacting customers with questions concerning the application of payments on their accounts.

Write up any necessary corrections.

Entering appropriate notes in Indicium.

Will specialize in one or more of the following responsibilities:

• Redistributions
  • Perform necessary adjustments to customers accounts; applying customers credits to existing invoices and re-establishing invoices wrongfully written off.
• Transfers
  • Perform adjusting entries to customers accounts to reflect all adjusting entries that were needed throughout the month.
• Daily Reconciliation
  • Verify daily Sales Reports.
• Commissions
  • Maintain accurate records of salesmen’s’ activity.
  • Work with payroll to assure accurate pay-outs.
• Credit Card Payments
  • Process all credit card payments through Payezee and supply Cash Receipts with the proper information for them to apply these payments against the appropriate accounts.

*Maintains regular attendance.
*Ability to work over time.
Performs other duties as requested.
Responsible for producing a high quality product.
Responsible for proper hygiene, housekeeping, and safety practices.

*These tasks are considered essential elements of the job.

High school degree or equivalent.

Basic to Intermediate knowledge of Word & Excel.

Prior A/R experience and/or Customer Service and Office experience.

Good organizational skills and the ability to prioritize and work independently.

Ability to communicate effectively with co-workers and customers.

High degree of accuracy with attention to detail.

Customer service oriented with a strong understanding of customer invoices.

Working knowledge of office equipment.

Present a positive, professional image to both internal and external customers and retain composure under occasionally stressful conditions.

Basic accounting knowledge.

East Penn offers excellent benefits:

• Competitive compensation
• Group health insurance that includes high quality medical, dental, vision and prescription coverage with a low employee premium
• Retirement Savings Plan with company match and a 3% employer contribution
• 9 paid company holidays, 2 paid personal holidays, and paid vacation days annually
• Employee assistance program
• Fitness Discounts
• Promotional opportunities