ITS TELECOMMUNICAITONS AND IT PROCUREMENT ANALYST

East Penn is a stable, essential employer, and has been voted one of the Best Places to Work in PA for 21 years!

At East Penn, our employees are our culture; our employees will always be the heart of the company.  We are a private, family-owned enterprise committed to cultivating an atmosphere that honors the contributions of everyone.  We want our employees to have long-term careers, and many do.  More than 38% of our workforce has over a decade of service.  Our open-door management policy, comprehensive benefits package, employee appreciation and recognition events, and career advancement opportunities are just some of the ways we show our employees how incredibly valued they are.

EOE/VEVRAA

East Penn is an Equal Opportunity Employer.  You will receive consideration for employment without regard to race, color, religion, age, sex, national origin, marital status, pregnancy, genetics, sexual orientation, gender identity or expression, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.  

East Penn is currently seeking a Telecommunications and IT Procurement Analyst is responsible for overseeing and optimizing all telecommunications services within the organization—such as landline, mobile, and internet—across different locations. This role includes analyzing telecom usage, auditing vendor bills, finding ways to reduce costs, and implementing process improvements, especially through automation where possible. Additionally, the analyst assists with IT procurement by coordinating with vendors and tracking the lifecycle of IT assets. Their duties also cover sourcing, negotiating, purchasing, and managing the full lifecycle of both telecommunications and IT products and services. By performing these tasks, the analyst helps the organization achieve savings, maintain contract compliance, and ensure vendors deliver top performance—all while supporting IT infrastructure and meeting business needs.

• Review and validate monthly invoices from telecom and internet service providers, investigating discrepancies and ensuring prompt resolution.
• Identify, evaluate, and manage suppliers of IT and telecommunications products and services.
• Negotiate contracts and pricing with vendors to achieve cost efficiency and secure favorable terms.
• Oversee purchasing activities for IT hardware, software, cloud services, and telecom plans, ensuring alignment with organizational needs.
• Monitor and assess vendor performance, ensuring service quality and contract compliance.
• Manage renewals of licenses, maintenance agreements, and support contracts in a timely manner.
• Maintain a comprehensive repository of IT and telecom contracts and administer compliance with terms and conditions.
• Collaborate with legal, finance, and IT departments during contract reviews and renewals.
• Analyze spending data to identify savings opportunities and optimize usage across IT and telecom services.
• Forecast and track IT and telecom budgets and expenditures, reporting on key performance indicators, vendor performance, and cost variances.
• Conduct total cost of ownership and ROI analyses for major acquisitions.
• Support IT asset management by coordinating procurement, deployment, and disposal of equipment and services.
• Monitor the lifecycle of telecom devices, software licenses, and hardware assets, ensuring accurate tracking and renewals.
• Serve as the point of contact for procurement-related telecom and IT issues.
• Evaluate current service plans, research vendor offerings, and recommend alternatives to maximize value and minimize expenses.
• Assist in procuring IT equipment, software, and services in accordance with budget and project requirements.
• Track IT hardware and software assets, warranties, and renewals, supporting compliance and documentation efforts.
• Provide onsite support to client sites as needed.
• Perform other duties as assigned.

Experience & Qualifications

· 3+ years of experience in IT or telecom procurement, sourcing, or vendor management.

· Experience with procurement or IT asset management tools.

Education/Certification

· Bachelor's Degree, preferably in Information Technology, Finance, Business Administration or related field; equivalent level of education, training and experience may be considered.

Skills & Competencies

· Understanding of IT and telecommunications technologies, services, and terminology.

· Strong analytical skills with attention to detail.

· Proficiency in Excel and other data analysis/reporting tools.

· Strong vendor negotiation or contract review skills.

· Analytical thinking and problem-solving

· Financial acumen and cost-awareness

· Attention to detail and accuracy

· Strong communication and vendor management skills

· A high standard in work quality and ability to follow through is a must

· Ability to multitask, prioritize, and manage time efficiently and to meet deadlines

· Ability to function well in a fast-paced environment

· Exceptional interpersonal skills; a team player with proven ability to work across functional areas.

East Penn offers excellent benefits:

• Competitive compensation
• Group health insurance that includes high quality medical, dental, vision and prescription coverage with a low employee premium
• Retirement Savings Plan with company match and a 3% employer contribution
• 9 paid company holidays, 2 paid personal holidays, and paid vacation days annually
• Employee assistance program
• Fitness Discounts
• Promotional opportunities