DC TOPTON PRIVATE FLEET DISPATCHER

East Penn is a stable, essential employer, and has been voted one of the Best Places to Work in PA for 21 years!

At East Penn, our employees are our culture; our employees will always be the heart of the company.  We are a private, family-owned enterprise committed to cultivating an atmosphere that honors the contributions of everyone.  We want our employees to have long-term careers, and many do.  More than 38% of our workforce has over a decade of service.  Our open-door management policy, comprehensive benefits package, employee appreciation and recognition events, and career advancement opportunities are just some of the ways we show our employees how incredibly valued they are.

EOE/VEVRAA

East Penn is an Equal Opportunity Employer.  You will receive consideration for employment without regard to race, color, religion, age, sex, national origin, marital status, pregnancy, genetics, sexual orientation, gender identity or expression, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.  

We are seeking a dedicated and detail-oriented Private Fleet Dispatcher to join our dynamic team.

In this pivotal role, you will be responsible for overseeing the planning, scheduling, and coordination of our private fleet operations. Your primary focus will be on ensuring that all deliveries are made efficiently and in a timely manner while maintaining the highest standards of service and safety. As a dispatcher, you will interact closely with drivers, customers, and other operational teams to facilitate smooth logistics. You will be expected to handle real-time challenges, find solutions to transportation issues, and ensure compliance with all regulations and company policies. Your efforts will directly impact our service quality and customer satisfaction. This position requires an individual who thrives in a fast-paced environment and possesses excellent communication and organizational skills. You will utilize various routing and scheduling tools to optimize processes, reduce costs, and improve overall effectiveness in fleet management. If you are passionate about logistics and transportation and have a track record of successful dispatching operations, we encourage you to apply and become a crucial part of our team.

• Coordinate all activities related to fleet operations and logistics planning.
• Schedule and assign drivers to specific routes based on availability and workload.
• Monitor and track the location and status of vehicles and deliveries in real-time.
• Communicate with drivers to provide updates and resolve any issues that may arise during transport.
• Ensure compliance with all federal, state, and local regulations regarding transportation and safety.
• Maintain accurate records of deliveries, driver schedules, and vehicle maintenance logs.
• Develop efficient routing plans to minimize costs and maximize delivery efficiency.
• Perform other duties as requested

• Excellent verbal and written communication skills.
• Analytical skills.
• Excellent organizational skills.
• Flexible working hours.
• Experience that includes extensive knowledge of industry procedures and practices
• Knowledge of transportation procedures
• Experience using Supply Planning ERP software
• Background with Hazmat and DOT Hours of Service regulations

• Hands-on experience preferred with Transportation Management Systems (TMS), especially Descartes System Group

Education/Certification

• Associate or bachelor’s degree in related field, preferred; equivalent work experience will be considered

Skills & Competencies

• Strong critical thinking and problem-solving skills with the ability to assess issues and escalate appropriately for resolution
• Strong geographical knowledge of North America
• Strong understanding of DOT HOS regulations
• Advanced written and verbal communication skills
• Proficient in multi-tasking, prioritizing and managing time effectively
• Excellent attention to detail and accuracy
• Open to coaching with the ability to apply feedback
• Exceptional interpersonal skills: a team player with proven ability to work across functional areas and all levels of the organization
• Working knowledge of Microsoft suite (Excel, Microsoft Word and PowerPoint)
• Ability to adapt in a dynamic, systems-based working environment

East Penn offers excellent benefits:

• Competitive compensation
• Group health insurance that includes high quality medical, dental, vision and prescription coverage with a low employee premium
• Retirement Savings Plan with company match and a 3% employer contribution
• 9 paid company holidays, 2 paid personal holidays, and paid vacation days annually
• Employee assistance program
• Fitness Discounts
• Promotional opportunities