IND SALES & SERVICE SALES SUPPORT SPECIALIST 1ST

East Penn is a stable, essential employer, and has been voted one of the Best Places to Work in PA for 21 years!

At East Penn, our employees are our culture; our employees will always be the heart of the company.  We are a private, family-owned enterprise committed to cultivating an atmosphere that honors the contributions of everyone.  We want our employees to have long-term careers, and many do.  More than 38% of our workforce has over a decade of service.  Our open-door management policy, comprehensive benefits package, employee appreciation and recognition events, and career advancement opportunities are just some of the ways we show our employees how incredibly valued they are.

EOE/VEVRAA

East Penn is an Equal Opportunity Employer.  You will receive consideration for employment without regard to race, color, religion, age, sex, national origin, marital status, pregnancy, genetics, sexual orientation, gender identity or expression, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.  

East Penn is currently seeking a Sales Support Specialist to work in our Fleetwood branch.

• Enter battery plant battery orders and check accuracy of order acknowledgements
• Enter stock battery orders and check accuracy of the acknowledgements
• Assign stock batteries to orders
• Type loading copies for all “Self/Co” (stock) orders
• Make copies of orders and distribute them to the appropriate people
• Fill out product modification forms for the shop to make stock battery changes
• Type salesman quotes if needed
• Take incoming sales calls and work with customers addressing their needs and updating order status
• Communicate with salesmen and local driver
• Complete trailer load update and print customer copies and bill of lading paperwork for the driver
• Generate credits for scrap credits
• Get batch report ready to put new batteries into stock
• File orders upon completion
• Confirm invoicing

• 1-2 years of work experience with prior sales administrative assistant experience, preferred
•  Proficient knowledge of Microsoft Office Suite (Outlook, Word, Excel, Teams)
• Ability to learn new programs such as Salesforce, Configure One, Mainframe

• Organizational skills with the ability to multitask
• Strong interpersonal skills; able to work in team or individual setting

• Excellent attention to detail and accuracy

East Penn offers excellent benefits:

• Competitive compensation
• Group health insurance that includes high quality medical, dental, vision and prescription coverage with a low employee premium
• Retirement Savings Plan with company match and a 3% employer contribution
• 9 paid company holidays, 2 paid personal holidays, and paid vacation days annually
• Employee assistance program
• Fitness Discounts
• Promotional opportunities