ERP IMPLEMENTATION PROJECT MANAGER, PMO

East Penn is currently seeking an ERP Project Manager.  The ERP Project Manager will manage large scale, highly complex, highly visible and/or business critical projects from concept to completion (such as Enterprise Resource Planning / Advanced Planning System (ERP / APS) type system implementations / conversion projects). Responsibilities include the coordination and completion of projects on time, within budget and within scope. The project manager will work closely with stakeholders, developers, and consultants to ensure a successful delivery of the defined deliverable(s). The project manager is highly organized, proud of the work they do, and are always learning and working on ways to develop their expertise. A successful project manager is accountable, responsible, creative, innovative, and an overall team player.

• Responsible for all project management processes (concept through completion) for large scale, highly complex, highly visible and/or business critical projects through the project life cycle
• Balance difficult conflicting priorities
• Lead meetings between stakeholders, resources, senior managers, and executives
• Define project scope, goals and deliverables
• Develop and maintain detailed project plan and schedule, refining as needed, to ensure projects are delivered on time, within scope, and produce desired results
• Uncover project risks and define a strategy to address
• Manage project evaluation and dissemination activities
• Establish resource requirements and coordinate project resources (internal and third parties / vendors)
• Directs cross-functional teams of associates and 3rd party vendor partners through complex project initiatives
• Cultivate a productive environment by communicating project goals and objectives, team members’ roles and responsibilities, and clarifying process
• Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence
• Ensure effective hand-offs between team members
• Monitor and track project progress, providing regular updates to stakeholders and senior management
• Identify and remove roadblocks by providing feedback, encouragement, and advice
• Escalate appropriate issues for resolution
• Continue professional development to keep abreast of emerging technologies, methods and best practices used in project management
• Contribute to process improvement initiatives by establishing practices, templates, processes, and tools to improve productivity and expand East Penn’s PM capabilities
• Other duties as required
• Conduct post-project evaluation to identify areas for improvement and implement lessons learned

Experience & Qualifications:

• 15+ years of work experience with 6+ years of project management experience (planning, management and delivery of successful programs and projects)
• Experience managing ERP/APS implementation / conversion projects by effectively creating and executing project plans and driving results across team members (with systems such as SAP, Oracle, Infor, CresentOne or Microsoft Dynamics)
• Information Technology Infrastructure Library (ITIL) experience is a plus

• Utilization of both Agile and Waterfall project management methodologies
• Excellent leadership, change management, and vendor management skills
• Proactive risk and issue management skills to ensure expected project outcomes / deliverables are achieved on time and within budget, scope and expected quality

Education/Certifications

• Project Management Institute (PMI®), Project Management Professional (PMP®) certification or other approved equivalent project management certification required.
• Bachelor’s degree in Information Technology, Project Management, Engineering, Business, or related technical discipline required.
• Advanced degree preferred

Skills & Competencies

• Demonstrated decisiveness in resolving business problems, making decisions, and identifying priorities
• Strong critical thinking and problem-solving skills with the ability to assess issues and escalate appropriately for resolution
• Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective

• Self-motivated and self-directed; can effectively cope with ambiguity

• Is unafraid to respectfully challenge the status quo by providing new ideas and solutions
• Financial acumen including budget development and management
• Ability to effectively coach and mentor junior staff members
• Intimate knowledge of the Project Management Institute (PMI®)’s Project Management Body of Knowledge required.
• Intermediate / Advanced knowledge of Microsoft® Office tools (Project, Word, PowerPoint, Excel, Visio, etc.)
• Strong interpersonal skills, such as effective verbal and written communications; ability to lead team members; ability to develop relationships with internal and external stakeholders; and ability to make decisions and carry out multiple tasks as assigned, with minimal guidance from supervisory Project Managers and mentors
• Professional presentation skills with experience of regularly presenting to a variety of different audiences
• Strong team management skills, including facilitation, conflict resolution, and team development