INDUSTRIAL SALES MANAGER

East Penn is a stable, essential employer, and has been voted one of the Best Places to Work in PA for 21 years!

At East Penn, our employees are our culture; our employees will always be the heart of the company.  We are a private, family-owned enterprise committed to cultivating an atmosphere that honors the contributions of everyone.  We want our employees to have long-term careers, and many do.  More than 38% of our workforce has over a decade of service.  Our open-door management policy, comprehensive benefits package, employee appreciation and recognition events, and career advancement opportunities are just some of the ways we show our employees how incredibly valued they are.

EOE/VEVRAA

East Penn is an Equal Opportunity Employer.  You will receive consideration for employment without regard to race, color, religion, age, sex, national origin, marital status, pregnancy, genetics, sexual orientation, gender identity or expression, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.  

East Penn is currently seeking a Sales Manager who will be responsible for leading and overseeing a sales team to achieve and exceed sales targets by driving revenue through building client and potential client relationships.  They will also manage large accounts to ensure that the customer’s needs are being met and continued business development is taking place.

Internal Duties and Responsibilities

• Manage, coach and train the sales team so they can maximize their potential
• Develops Annual Sales Plan to be reviewed quarterly with the sales team for their specific territory
• Develops marketing strategies and initiatives to maximize sales and profits for the company and ensuring sales goals are met
• Reviews territory sales reps Annual Sales Plan quarterly for actions and follow through
• Performs competitor analysis that identifies, tracks, and analyzes competitor's strength and weaknesses to assist in developing sales strategies which will be used to assist in sales growth
• Approves expense reports as well as weekly sales call activity for those you manage

• Communicates regularly with direct reports to ensure all accounts are being managed to expectations
• Jointly develop Annual Business Plan including sales goals for large accounts and direct reports
• Conducts/Coordinates customer and prospect onsite visits including but not limited to plant tours and business meetings
• Coordinates with other departments to ensure the highest level of customer service
• Submits sales reports, weekly activity reports, trip reports, and expense reports within the assigned time frames
• Review and manage SalesForce activity with sales group and branch
• Exhibit motivation and commitment to effectively meet goals and deadlines as established by management

• Serve as the first point of contact for all large customer inquiries and handle them accordingly
• Assist in the managing of the Motive Power Sales Trainee program

External Duties and Responsibilities

• Oversees or directly manages sales team assigned to accounts
• Conducts regular sales calls with territory sales reps to develop and maintain relationships, present products, and review program and service capabilities
• Conduct quarterly sales meetings with sales team
• Executes all sales, marketing and training activities on assigned accounts to achieve specific goals and objectives
• Provides technical information on products
• Conducts battery clinics or other customer training as required
• Works with accounts to develop potential new target accounts or new product opportunities to increase sales

• Conducts prospecting activities to target new business and/or increase existing business
• Attend customer events (Open houses, outings, conferences, training seminars, etc.)
• Attend trade shows as needed
• Continue to develop the account base and profit margins
• Resolve customer issues and provide outstanding customer relations

Experience & Qualifications

• 3+ years of territory sales experience in the battery / material handling market, (or similar), required
• Demonstrated competency in product, application, industry, and competition
• Outgoing personality, engaging disposition, and ethical character are essential
• Professional appearance and attitude in concert with our Core Values

Education/Certification

• Bachelor’s degree in Business Administration or other related field preferred; equivalent work experience will be considered
• Clean and Valid Drivers License and driving history is needed

Skills & Competencies

Required: Competencies

• Programs: Outlook, Word, Excel, and PowerPoint
• Tools: iPhone, iPad, PC, and PowerPoint projector
• Experienced at using SalesForce or other CRM software

• Responsible for a professional appearance and the maintenance of all company issued equipment and property

Required: Skills 

• Strong analytical skills
• Advanced business acumen
• Demonstrates proper etiquette for all occasions
• Excellent communication, language, and interpersonal relationship skills
• Detail oriented
• Problem solving skills
• Developed prioritization and multi-tasking skills
• Clearly articulates messages and communications
• Advanced public speaking and presentation skills
• Self-motivated and goal oriented
• Coachable and able to apply feedback
• Decision making skills including prioritization of departmental initiatives
• Crisis and conflict management capabilities
• Basic understanding of pricing mechanics such as lead and economic adjustments
• Able to effectively manage, coach and develop team members core competencies
• Supports the Culture and Heritage of our company

East Penn offers excellent benefits:

• Competitive compensation
• Group health insurance that includes high quality medical, dental, vision and prescription coverage with a low employee premium
• Retirement Savings Plan with company match and a 3% employer contribution
• 9 paid company holidays, 2 paid personal holidays, and paid vacation days annually
• Employee assistance program
• Fitness Discounts
• Promotional opportunities