ERP IMPLEMENTATION PROJECT MANAGER, PMO

East Penn is a stable, essential employer, and has been voted one of the Best Places to Work in PA for 20 years!

At East Penn, our employees are our culture; our employees will always be the heart of the company.  We are a private, family-owned enterprise committed to cultivating an atmosphere that honors the contributions of everyone.  We want our employees to have long-term careers, and many do.  More than 38% of our workforce has over a decade of service.  Our open-door management policy, comprehensive benefits package, employee appreciation and recognition events, and career advancement opportunities are just some of the ways we show our employees how incredibly valued they are.

EOE/VEVRAA

East Penn is an Equal Opportunity Employer.  You will receive consideration for employment without regard to race, color, religion, age, sex, national origin, marital status, pregnancy, genetics, sexual orientation, gender identity or expression, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.  

East Penn is currently seeking an ERP Project Manager.  The ERP Project Manager will manage large scale, highly complex, highly visible and/or business critical projects from concept to completion (such as Enterprise Resource Planning / Advanced Planning System (ERP / APS) type system implementations / conversion projects). Responsibilities include the coordination and completion of projects on time, within budget and within scope. The project manager will work closely with stakeholders, developers, and consultants to ensure a successful delivery of the defined deliverable(s). The project manager is highly organized, proud of the work they do, and are always learning and working on ways to develop their expertise. A successful project manager is accountable, responsible, creative, innovative, and an overall team player.

• Responsible for all project management processes (concept through completion) for large scale, highly complex, highly visible and/or business critical projects through the project life cycle
• Balance difficult conflicting priorities
• Lead meetings between stakeholders, resources, senior managers, and executives
• Define project scope, goals and deliverables
• Develop and maintain detailed project plan and schedule, refining as needed, to ensure projects are delivered on time, within scope, and produce desired results
• Uncover project risks and define a strategy to address
• Manage project evaluation and dissemination activities
• Establish resource requirements and coordinate project resources (internal and third parties / vendors)
• Directs cross-functional teams of associates and 3rd party vendor partners through complex project initiatives
• Cultivate a productive environment by communicating project goals and objectives, team members’ roles and responsibilities, and clarifying process
• Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence
• Ensure effective hand-offs between team members
• Monitor and track project progress, providing regular updates to stakeholders and senior management
• Identify and remove roadblocks by providing feedback, encouragement, and advice
• Escalate appropriate issues for resolution
• Continue professional development to keep abreast of emerging technologies, methods and best practices used in project management
• Contribute to process improvement initiatives by establishing practices, templates, processes, and tools to improve productivity and expand East Penn’s PM capabilities
• Other duties as required
• Conduct post-project evaluation to identify areas for improvement and implement lessons learned

Experience & Qualifications

• 15+ years of work experience with 6+ years of project management experience (planning, management and delivery of successful programs and projects)
• Experience managing ERP/APS implementation / conversion projects by effectively creating and executing project plans and driving results across team members (with systems such as SAP, Oracle, Infor, CresentOne or Microsoft Dynamics)
• Information Technology Infrastructure Library (ITIL) experience is a plus

• Utilization of both Agile and Waterfall project management methodologies
• Excellent leadership, change management, and vendor management skills
• Proactive risk and issue management skills to ensure expected project outcomes / deliverables are achieved on time and within budget, scope and expected quality

Education/Certification

• Project Management Institute (PMI®), Project Management Professional (PMP®) certification or other approved equivalent project management certification required.
• Bachelor’s degree in Information Technology, Project Management, Engineering, Business, or related technical discipline required.
• Advanced degree preferred

Skills & Competencies

• Demonstrated decisiveness in resolving business problems, making decisions, and identifying priorities
• Strong critical thinking and problem-solving skills with the ability to assess issues and escalate appropriately for resolution
• Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective

• Self-motivated and self-directed; can effectively cope with ambiguity

• Is unafraid to respectfully challenge the status quo by providing new ideas and solutions
• Financial acumen including budget development and management
• Ability to effectively coach and mentor junior staff members
• Intimate knowledge of the Project Management Institute (PMI®)’s Project Management Body of Knowledge required.
• Intermediate / Advanced knowledge of Microsoft® Office tools (Project, Word, PowerPoint, Excel, Visio, etc.)
• Strong interpersonal skills, such as effective verbal and written communications; ability to lead team members; ability to develop relationships with internal and external stakeholders; and ability to make decisions and carry out multiple tasks as assigned, with minimal guidance from supervisory Project Managers and mentors
• Professional presentation skills with experience of regularly presenting to a variety of different audiences
• Strong team management skills, including facilitation, conflict resolution, and team development

East Penn offers excellent benefits:

• Competitive compensation
• Group health insurance that includes high quality medical, dental, vision and prescription coverage with a low employee premium
• Retirement Savings Plan with company match and a 3% employer contribution
• 9 paid company holidays, 2 paid personal holidays, and paid vacation days annually
• Employee assistance program
• Fitness Discounts
• Promotional opportunities